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Technical Account Manager

We are looking for a qualified Technical account manager to oversee and address our customers’ technical needs.

You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction.

As a Technical account manager, you should be a tech-savvy professional, able to explain technical details and Requirements to a non-technical audience.

You should also be results-driven and aspire to achieve specific goals.

Ultimately, you should be able to provide technical, product and business knowledge to support sales process and strengthen customer relationships.


Establish best practices

Provide developers with customers’ feedback to help identify potential new features or products

Provide technical support for customers to support pre-sales and post-sales processes

Address all product-related queries on time

Identify solutions to reduce support costs


Familiarity with software and front-end development

Proven work experience as a Technical account manager

Solid technical background with hands on experience in digital technologies

Excellent verbal and written communication skills

An ability to gasp customers’ needs and suggest timely solutions


Childcare vouchers

Subsidised tube pass or bike

Project bonuses (managerial and ‘thank you’ bonuses)

Critical illness & travel insurance

Contributory pension scheme

We look forward to your application
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