Go to Career Go to Apply
Come and join our Team!
IT Help Desk Technician

We are looking for a competent IT Help desk technician to provide fast and useful technical assistance on computer systems.

You will answer queries on basic technical issues and offer advice to solve them.

An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.

They must also be customer-oriented and patient to deal with difficult customers.

The goal is to create value for clients that will help preserve the company’s reputation and business.

Responsibilities

Walk the customer through the problem-solving process

Record events and problems and their resolution in logs

Direct unresolved issues to the next level of support personnel

Determine the best solution based on the issue and details provided by customers

Provide accurate information on IT products or services

Requirements

Customer-oriented and cool-tempered

Tech savvy with working knowledge of office automation products, databases and remote control

Proficiency in English

Good understanding of computer systems, mobile devices and other tech products

Ability to diagnose and resolve basic technical issues


We look forward to your application
Provide us with your Firstname, Email and CV


The upload speed depends on your file size and your internet speed. Please allow a few seconds for this process.

I can unsubscribe from these communications at any time.