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Come and join our Team!
Responsibilities

Set a clear mission and deploy strategies focused towards that mission

Develop service procedures, policies and standards

Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

Keep accurate records and document customer service actions and discussions

Take ownership of customers issues and follow problems through to resolution

Requirements

Proficiency in English

Strong client-facing and communication skills

Ability to think strategically and to lead

Awareness of industry’s latest technology trends and applications

Experience in providing customer service support

Benefits

Regular bonuses (monthly and semi-annual)

Critical illness & travel insurance

Project bonuses (managerial and ‘thank you’ bonuses)

Contributory pension scheme

Private medical and dental insurance


We look forward to your application
Provide us with your Firstname, Email and CV


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